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accounts554
April 6, 2023
Question

Delivery server down message when trying to send a remittance to a supplier

  • April 6, 2023
  • 1 reply
  • 0 views
when trying to send a remittance to a supplier there is a delivery server down message how do i send this?

1 reply

G
GeorgiaC
April 6, 2023

Hi accounts554, thanks for joining the Community. We're aware of an issue relating to this error message where invoices/ transactions which are sent from QuickBooks are not being received to clients emails.

 

We have raised this as high priority to our engineering teams who are currently working to resolve this.

 

If you need to urgently send the remittance to your suppliers, you can do so by clicking save and send on the bill payment > print > select the download icon and send via your own or business email. 
 

We apologise for any inconvenience this issue may cause and are tracking contacts on Investigation Number: 86148. If you would like to be signed up for email updates please comment below (for security, please do not share any email or personal account information on the Community). 

M
Mike Dooley Photography
April 6, 2023

I'd like to get email updates about this very issue, I've been having problems sending my invoices today.

Bryan_M
Bryan_M
April 6, 2023

Hi there, Mike.

 

We're aware that some QuickBooks Online users are currently experiencing errors when sending invoices. Our engineers are working to fix it as soon as possible.

 

We'll share updates as soon as we learn more. You may also check for updates on your end from time to time through this link: https://status.quickbooks.intuit.com/.

 

Thank you for understanding while we're working on a fix.

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