Directors National Insurance in QuickBooks Online Payroll

It's great to see you today, Amanda13.

Thanks for the detailed information about your concern. I want to ensure the director's payroll is in tiptop shape.

Since this is your first question here in the community, let me take the time to welcome you to the Quickbooks Family. To resolve the issue, you’ll have to review the employee's information and make sure the setup is correct.

Here's how:

1. Go to Employees on the left panel, then select Employees.
2. Click on the employee’s name.
3. On the Profile page, go to the Tax information section.
4. Click on the Pencil icon.
5. Review the information.
6. If the NI Category and Tax Code information are incorrect, enter the correct one in the NI letter and Tax code fields.
7. Make sure to select Yes in the Company director section, then choose the appropriate calculation method.
8. Fill in the fields.
9. Click on Save.

I'm adding screenshots for visual reference:

Moving forward, the director’s payroll should calculate the right amount.

Let me know if you need further assistance with any of these steps. I’ll be right here to help.