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October 6, 2023
Question

Does anybody else find the recent "upgrades" intensely frustrating?

  • October 6, 2023
  • 1 reply
  • 0 views

I do. I particularly find annoying:

 

  • The revised report format that requires additional clicks to see information.
  • The fact that the screen refreshes whenever I make a change to a transaction, meaning I often need to scroll down to find where I was.

 

I sometimes wonder whether software companies make changes on the basis of customer feedback or because they "think" [sic] that they are improving something that is already perfectly OK.

1 reply

October 6, 2023

Hi garethhowell, thanks for sharing your thoughts on the recent updates in QuickBooks Online.

 

We're sorry to hear that you're not finding these to be an improvement. Updates are made based on a combination of customer feedback and enhancement ideas from our product developers. So that these points can be reviewed fully by our team, please submit via the Cog > Feedback in your account.