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July 11, 2019
Question

Does anyone know if there is a resolution time for the HSBC connection error 102?

  • July 11, 2019
  • 1 reply
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1 reply

July 11, 2019

Hi @ukasltd,

 

Welcome to the QuickBooks Community. There’s an ongoing investigation related to HSBC bank feeds and our engineers are currently working on a fix with priority. There’s no ETA as of yet, but you can be added to the notification list to receive an automated email by contacting our support team.

 

Here's how:

  1. Log in to your QuickBooks Online Company.
  2. Click the Help menu.
  3. Select the Contact us button.

You can import your bank transactions using Excel CSV files to keep your bank account balance up-to-date. The linked article has information how you can manually upload those transactions in CSV.

 

Should you have other questions, please drop a comment below. I’d be glad to help.