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April 30, 2020
Question

Email address won’t verify. Got email link to verify and page doesn’t load?

  • April 30, 2020
  • 1 reply
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1 reply

MJoy_D
April 30, 2020

Hello, @stevenjamaes_19

 

You can clear your browser's cache to resolve this. Once done, try to load the page once again. There are times that the browser you're using has information stored that's stopping or causing the error.

 

I recommend using a private browser or an incognito window when trying to load the page. Then, you may clear the cache in the one that you're currently using if it works.

 

Here’s how:

  • For Chrome, press Ctrl+Shift+N.
  • For Internet Explorer or Firefox, press Ctrl+Shift+P.
  • For Safari, hold down Command+Shift+N.

If it works, here's how to delete or disable cache and temporary internet files in your web browser

 

You can also proceed by using other browsers like Chrome, Safari, Edge and the like if the steps above didn’t work.

 

I’m always here if you need further assistance or help by adding a comment below. Take care and have a great rest of the day.