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mikepaulplumber
February 13, 2023
Solved

Error 101 when trying to update bank feed

  • February 13, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by emmam6

Hi

 

I have been having the same error code 101 for the last two days.  Reported it and have been advised by 

QBOE Support has resolved your case  but it is still not connecting and showing Error 101

 

 


Hello Felix02, Thanks for making us aware you're still experiencing the 101 error message. Can we ask you to try in your Quickbooks Online a full disconnect and reconnection of  the bank ( by going to chart of account> edit dropdown by account history>put a tick in delete account on save and save and close and the n go to reconnect the bank)
If you are still experiencing the unusual behavior, please clear your browser's cache and cookies, and reattempt using an incognito window.

Let us know how you get on

1 reply

G
GeorgiaC
February 13, 2023

Hi mikepaulplumber, thanks for joining the Community - which bank provider are you with, and do you receive the same error when updating the account on more than one web browser/incognito window? 🧐

H
HM-Bookkeeper-UK
February 13, 2023

I am getting the same Error Code (101) for my American Express account. The same code appears the I try to update the account. This account has not updated since 07/02/23.

G
GeorgiaC
February 13, 2023

Hi HM-Bookkeeper-UK, we don't currently have any reported errors for AMEX. If the account doesn't update when accessing QuickBooks in a different web browser and incognito window, please fully disconnect and reconnect this to troubleshoot. 

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