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H
HM-Bookkeeper-UK
February 13, 2023
Question

Error Code 101 Amex

  • February 13, 2023
  • 1 reply
  • 0 views

Hi

My Amex account on QB is showing an Error Code 101 and has not updated since the 7th Feb. I have been on to the account and there are no errors their end. The authorisation is new so does not need to be updated. 

I have been through your previous suggestions on how to fix this issue, but none of these have worked.

Can you investigate as to why this is happening please?

Many thanks. 

1 reply

A
Ashleigh1
February 13, 2023

Hello HM-Bookkeeper-UK, Thanks for posting on the Community page about the 101 error code message you are receiving with the Amex connection. Please can you try disconnecting the account and reconnecting the account, if you still have issues please reach back out to us and let us know.

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