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December 13, 2019
Question

Error message in Receipt Bank: "Not ready for export, integration error, Please select a default tax from the integration settings page and retry". Any ideas?

  • December 13, 2019
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1 reply

MariaSoledadG
December 13, 2019

Hi WrexhamChauffeurs,

 

QuickBooks Online requires you to have a default tax rate selected before integrating any tax information across. You can simply edit your tax settings to successfully integrate Receipt Bank.

 

To do that, I suggest reaching to the Receipt Bank Support Team to guide you with the integration process. This way, they can also verify the error message that you're getting and help you fix this error. 

 

I have included this article for your future reference, in case you'll want to import bank transactions: Import Bank Transactions Using Excel CSV Files.

 

You can always let me know if you have any other concerns. I'll always be around if you need help.