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Andrea20A
Nov 17, 2019 12:28 PM UTC
Solved

Error Submitting VAT return

I am trying to submit my second VAT return via the new MTD and it is coming up with an error each time. The error shows that it failed due to departmental specific business logic in the body tag.

 

Can anyone please advise what this means and how I overcome it please? I have recently upgraded to 2020 desktop version of Quickbooks Pro

IntuitLily
IntuitLilyAnswer
Nov 17, 2019 12:48 PM UTC

Thank you for visiting the Community, @Andrea20A.

 

Your filing details may have triggered this error. Be sure to check your filing schedule in QuickBooks and verify if it's the same with your schedule in your gateway account. 

 

Please check this link for more details: How to submit a VAT return to HMRC - MTD for QuickBooks Desktop.

 

However, if your schedule is already the same with your gateway account, I'd suggest reaching out to our Customer Care Support. They can start a screen-sharing session and check this further. 

 

I’m here to help if you need anything else. Wishing you continued success!

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2 replies

IntuitLily
IntuitLilyAnswer
Nov 17, 2019 12:48 PM UTC

Thank you for visiting the Community, @Andrea20A.

 

Your filing details may have triggered this error. Be sure to check your filing schedule in QuickBooks and verify if it's the same with your schedule in your gateway account. 

 

Please check this link for more details: How to submit a VAT return to HMRC - MTD for QuickBooks Desktop.

 

However, if your schedule is already the same with your gateway account, I'd suggest reaching out to our Customer Care Support. They can start a screen-sharing session and check this further. 

 

I’m here to help if you need anything else. Wishing you continued success!

    Andrea20AAuthor
    Nov 18, 2019 5:28 PM UTC

    Thank you, I had to file it as a File VAT as MTD and not just the File Vat section. 

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