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financeassistant
July 19, 2023
Question

Fiona Askew Error: 7865, The amount in [EMPLOYEESCONTRIBUTIONSONALLEARNINGS] must be 0.00 if the [NILETTER] is 'X', 'C', 'S' or 'W'. Please check

  • July 19, 2023
  • 1 reply
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I had to amend the NI contribution for an employee who reached state pension age in Month 3 and I had processed Month 4. I tried to correct by unlocking the payroll for months 3 and 4and changing the NI category from A to C. However, I received error message 7865. So how do I correct this?

1 reply

G
GlinetteC
July 19, 2023

Hi, financeassistant. I've got a solution to rectify the NI contribution for an employee who reached the state pension age in QuickBooks Online Payroll.

 

You need to roll back the payroll for the affected periods, then resubmit a correction. Re-run the periods, and after re-running the payroll, navigate the Payroll taxes to submit the FBS. Ensure to select option H - 'Correction to earlier submission'. This ensures that payroll data is not duplicated by overwriting the prior return received for that period. 

 

Here's how:

 

  1. Open the pay run and open the Pay Run Actions. 
  2. Select Mark all as late submission and choose option H on the dropdown.
  3. Click Apply.

 

For more details on FPS submission, check this link: Submit FPS (Full Payment Summary) to HMRC in QuickBooks Online Advanced Payroll.

 

Additionally, read this article for information on how to alter paydays, report employees, and view late FPS reports in your HMRC online account: Sending an FPS after payday and other FAQs.

 

You can get back to this thread if you need more help about amending you payroll. I'm always here to assist.

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