Solved
Forwarding bills in PDF direct into QB I have set up the unique email as directed ,the file is in PDF format but keep getting an error message saying it can't process ?
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Hi there, SarahL64.
If you've already tried detaching and attaching the image again, I'd recommend reaching out to our Phone Support team. One of our agents there can do a screen-share with you and investigate the error message.
You can contact them by clicking the ? Help icon. Then, select Contact a human and then click Live Chat / Call me back.
I've also included this reference for more information about receipts and bills forwarding: Email receipts and bills to QuickBooks Online.
I'll be around if ever you need help. Stay safe!