Hello there, @shepysue.
Are you recording a retainer amount? If so you can create a liability account to get started in recording your funds in QuickBooks Online.
Here's how:
- Hover your mouse to the Accounting, then click Chart of Accounts.
- Select New.
- Choose Current Liabilities as your Account Type and Trust Accounts - Liabilities for the Detail Type.
- Enter the other details, then hit Save and close.
Once done, you can create a service item for the retainer and use the liability account you set up as its income account. From there, use a sales receipt to record the deposit.
You can refer to this link for the detailed steps: Record a retainer or deposit.
Also, I'm including this article for your other reference: How to view Retained Earnings account details.
Or If it is just an early payment that you do not yet have a bill and will be billed in the future you can create a cheque or expense to the creditors account.
If there's anything else that I can help you with, please let me know in the comments down below. Always around ready to help.
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