This error could be a browser-related issue, nick-berry1982-h.
The outdated stored cache can affect the performance of the program. Let's access your QuickBooks Online account via a private window to resolve the error.
Here are the keyboard shortcuts:
Safari: Command + Shift + N
Google Chrome: CTRL + Shift + N
Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Additionally, I've added this article that'll help you download your QuickBooks Online data before closing your account: Export Reports, Lists, and More.
Please keep us posted if you need additional help in closing your account. We're always here to assist you.