Hi , I sent an inv to a customer yesterday and today and cc myself the inv is not being received by either email. Is there a problem with QuickBooks

You can check your email's spam or junk folder to ensure you didn't miss any invoice emails you sent, Graham.

If you have checked and confirmed that you didn't still receive any emails. Since the Community is a public space and cannot access your account for security reasons, I highly recommend reaching out to our QuickBooks Live Support team. They have specialized tools such as screen sharing to help resolve issues with your invoices.

Here's how to contact them:

1. Navigate to the (?) Help menu.
2. Select the Search tab and search for questions or keywords.
3. Click Contact Us.
4. Enter your concern, then select Continue.
5. Choose Chat with us or Have us call you.

To ensure you receive timely assistance, please check our support hours: Get help with QuickBooks products and services.

I'm providing these articles to help you manage and personalize your invoice forms in QBO:

• Customise invoices, estimates, and sales receipts in QuickBooks.
• Record invoice payments in QuickBooks.

Feel free to reply below if you have follow-up questions about your invoice or anything else related to QuickBooks.