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April 6, 2021
Question

Hi , im trying to connect my bank of scotland ultimate reward current account with wuickbooks and im just getting an error everytime , can anyone help ? Thanks

  • April 6, 2021
  • 1 reply
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1 reply

April 6, 2021

Hello cb-carpentry89-g, 

 

 

I can help you get through the error and be able to link your account to QuickBooks. What specific error did you get? This way, I can give you the correct solution to it.

 

You can verify with your bank first if they have maintenance that disables you to connect your account. Look on their bank's website, alerts, notifications, and updates. Then, you can go back to QuickBooks and connect the account again using a private browser. This kind of browser doesn't store cache files that sometimes cause an unusual response within the system. 

 

Here's how to connect your bank:

 

  1. Click the Banking or Transactions menu and then Banking.
  2. At the upper-right, click Link account.
  3. Copy and paste the bank's URL to be sure that you select the correct bank.
  4. Enter your bank login credentials.
  5. Follow the onscreen instructions. 

If you're able to pass through the error, you can switch back to the main or regular browser and clear the cache. You can alternatively use other supported browsers to isolate baking errors. 

 

Feel free to refer to these resources that will help you handle banking related topics: 

 

Keep me posted if there's anything else that you need help with. Take care and have a great day!