Hi Need to contact support, chat does not work, getting call neither because my German mobile Nbr is not accepted. Please give me an email contact. Thanks Karin

Welcome to the Community, Karin.

What error did you encounter when you tried to reach us via chat? The Community is open to all. You can provide us additional information on what you need help with. There are users and accountants that might be able to help. 

However, if this has something to do with checking your account, you can reach us here, https://help.quickbooks.intuit.com/en_GB/contact.

1. Select QuickBooks Online.
2. Enter what you need help with, then click Search.
3. You will be provided with options on how to reach our support.

Please let me know if you need anything else.