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October 18, 2020
Question

How do I connect my Barclays account? I keep having an error message

  • October 18, 2020
  • 1 reply
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1 reply

October 18, 2020

Thanks for reaching out to the Community, Chloe Bata.


We received reports from customers they’re unable to link Barclays to QBSE. Our engineers are diligently working to get the connection working as soon as possible.

 

Alternatively, use a CSV file to download entries and import them into your company. Here’s an article that will walk you through the step by step process: Manually import transactions into QuickBooks Self-Employed.


In the meantime, contact our QBSE Care Team so you can sign up for the list of affected users. This is to ensure you’ll receive email updates about the investigation. If you’re using a web browser, here’s how to get the support details.

 

  1. Tap the Assistant icon to open the QB Assistant window.
  2. From there, enter the issue in the Type something box. For example, a bank connection.
  3. Hit the I still need a human button to display the support options.
  4. From there, choose Message an agent or Get a Callback.
  5. Provide the following number to expedite the process: INV-51004.

For future reference, these links cover all the information on how to resolve online banking issues and steps to enter entries in QBSE.

 

I appreciate your patience while we’re working through this. Don’t hesitate to visit the Community again if you need help with QBSE. I’ll be glad to assist further. Have a good one.