How do I fix an app issue, app won’t allow me to upload receipts keeps saying error can’t be uploaded at this time try again later!? Can’t get link on chat to work either

Hello, natalie38.

Thank you for sharing what you've done so far to resolve an app issue. I understand that this may have had an impact on your QBO tasks. I'd like to ensure that the QBO app issue is being investigated.

Resetting app data, updating and restarting the phone, reinstalling the app, and logging out are recommended troubleshooting procedures for QuickBooks mobile app issues. Since you keep getting the same error, I recommend contacting our QuickBooks Online Support. They can access your account and initiate an investigation into this unusual behavior. You can use this link to reach them: Contact Us.

In the meantime, you can upload your receipt to QuickBooks Online using a computer or mobile web browser. Before doing so, please ensure the file only contain a single receipt or bill.

Here's how:

1. Sign in to QuickBooks Online.
2. Select Banking, then Receipt tab.
3. Choose either Upload from computer or Upload from Google Drive.
4. Locate the file and then hit Open.

For your reference, you can read this article: Upload your receipts and bills to QuickBooks Online.

After the upload is complete, you can add or match receipts or bills. Please use the same resource and go to Step 2.

I've also added this material for future reference to ensure your QuickBooks balance always matches your bank or credit card balance: Reconcile an account in QuickBooks Online.

Let me know if you need anything else. I'll be here to help you.