HOW DO I GET HELP WITH THE QB NOT WORKING.

Let's run some troubleshooting steps to identify why you're unable to relink your bank accounts, suzymiller.

First, let's connect the bank account on a private window. It is the best place to identify any browser-related issues. You can use these keyboard shortcuts to open one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Second, if it works, we can go back to your regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the opened pages.

Then, we also have the option to use a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

Once connected, you're good to categorise the transactions.

Let me know if you need help. Take care!