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June 13, 2021
Question

How do I retrieve the bank that i have just pressed Inactive by error

  • June 13, 2021
  • 1 reply
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1 reply

LieraMarie_A
June 13, 2021

Not to worry, @ymellors239-gmai. I've got the steps on how to reactivate your bank right away.

 

To clarify, are you trying to retrieve your bank in the Chart of Accounts? It only takes a few steps to do so. Here's how:

 

  1. On the left panel, click Transactions and select Chart of Accounts.
  2. Above the Action column, click the Settings option (small gear icon).
  3. Put a checkmark in the Include inactive box.
  4. You can type in "deleted" in the search box to easily find the account.
  5. Look for the bank account. 
  6. Click Make active under the Action column.

The following article contains additional information about this process: Delete or Make an Account Inactive.

 

If you disconnected this account from online banking, you can reconnect the account to start downloading transactions again. Additionally, you can check out our guide on how to edit, delete, and restore list elements that I'm sure you'll find helpful: Manage lists.

 

Let me know if you need any further assistance listing your Chart of Accounts in the way your business needs. The Community is always here to help.