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June 2, 2020
Question

How do you download employee's P60s? Found the actual document in the "Documents" section of the employee details, but not a download option. I am using a Mac.

  • June 2, 2020
  • 1 reply
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1 reply

June 2, 2020

Thanks for bringing this up, user85865. 

 

Let's get this working so you're able to download  your employees P60's in QuickBooks.

 

Updating your PDF on a browser can help fix this. You can ask help from your IT guy if you need guidance in doing this.

 

If updating your PDF still doesn't work, I suggest contacting our QuickBooks Care Support. They have the tools to help look into a more clearer view and identify the reason why you're unable to download your employees P60.

 

Here are the steps to contact support:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Start a chat.
  6. Type in your contact info.
  7. Select Close.

You can check out this article for our most updated contact information: Support hours and types.

 

Feel free to drop me a reply below if there's anything I can help you with. Wishing you all the best!