Skip to main content
N
NinaAlexander
May 4, 2020
Question

How to change Sending email on invoiced (Self-employed UK)?

  • May 4, 2020
  • 1 reply
  • 0 views

Hello,

 

I am using the Quickbooks Self-Employed UK version. I recently changed the email address which I use to login to the system and it was reflected everywhere, except the Invoice section. When I send an invoice it still gets sent from my previous email address.

 

After spending an hour on chat and going through 4 different representatives no one was able to help, so any advice would be highly appreciated.

1 reply

M
MirriamM
May 4, 2020

Welcome to the Community forum, NinaAlexander.

 

When updating email address on your QuickBooks Self-Employed (QBSE) account, it is not linked to the invoices. 

 

Let me show you how to update the email address where the invoice is sent from. Here's how:

  1. In the left menu, click Invoices. 
  2. Pick the Create invoice button at the upper right hand. 
  3. Enter the necessary information. 
  4. Hit the Edit work info link at the bottom. 
  5. In the Your work info window, update the email address and Save.
  6. Choose Send invoice. 

From there, you'd able to see what your invoice looks like. It will now show the email address you've recently entered. 

 

To know more on how Invoice feature works in QBSE, visit these articles: 

If you have further questions in managing your QBSE account, let me know. I'm here for you. Have a great day!

Terms & ConditionsAccessibility statement