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D
Dickens
August 8, 2019
Question

How to check why the VAT payment appears in Barclaycard account, although entered in Current account?

  • August 8, 2019
  • 2 replies
  • 0 views

How to check why the VAT payment in QuickBooks Online appears in Barclaycard account, although entered as VAT suspense account and paid from the current account. As a result there is a negative amount against Barclaycard on Dashboard. I think this figure is the balance between the previous Barclaycard payment and the VAT payment that is somehow recognised as another Barclaycard payment. Apologies this sounds very convoluted, but it is not the easiest to explain in a more straightforward manner. Need to have some advice with this question as I must reconcile quickbooks and bank account for July 2019.

    2 replies

    Angelyn_T
    Angelyn_T
    August 8, 2019

    Hello there, @Dickens.

     

    I'm here with you today to help check why your VAT payment appears to the wrong account.

     

    It's possible that the Barclaycard account was selected when recording the payment. To check the account associated with the payment, you can follow these steps:

     

    1. Log in to your QuickBooks Online (QBO) account.
    2. Click on Taxes at the left pane.
    3. Select VAT.
    4. Click on Payments.
    5. Look for the payment and click on View under Action.
    6. Look for the account linked with the payment under the VAT Payment page.
    7. Click on Done. Otherwise, if verified that the Barclaycard account was used, click on the Delete button beside Print and recreate the payment. Ensure to select the correct account on the Record VAT payment page.

    For further details about recording VAT payment or refund, you can check this article: How to record a VAT payment or refund [Video].

     

    You can also check our help articles for your reference in the future: Help articles for QBO.

     

    Let me know if you have any other VAT payments concerns, I'll always be here to help however I can. Wishing you the best!

    D
    DickensAuthor
    August 9, 2019

    Thank you very much for your prompt reply. I have followed through your advice and have no corrected the issue.  Yes, the VAT payment had been entered in the Barclaycard account, which I hadn’t noticed at the time. I have now selected Current account and the problem has been resolved. Hope this may help others with a similar question.

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