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CaspaF
January 4, 2024
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How to fix a reconciliation discrepancy (transaction deleted then recorded against invoice)

  • January 4, 2024
  • 1 reply
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Hi there,
I am new to an organisation – and QB – and a problem has arisen during my first monthly reconciliation. Any help would be hugely appreciated.

Basically QB is bringing up a Reconciliation Discrepancy Report showing that two previously reconciled transactions were deleted by my predecessor just before they left.
As far as I can see it looks like the incoming payments were then recorded against a sales invoice. Why are they then still causing issue, and how can I resolve this please?
Many thanks

Best answer by GeorgiaC

Hello CaspaF, thanks for posting on the Community. You will need to look for the two amounts on the bank register (Cog > Chart of accounts > Select Account History beside the bank account) and manually mark it as R (reconciled) in the check column. 

1 reply

G
GeorgiaCAnswer
January 4, 2024

Hello CaspaF, thanks for posting on the Community. You will need to look for the two amounts on the bank register (Cog > Chart of accounts > Select Account History beside the bank account) and manually mark it as R (reconciled) in the check column. 

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