Skip to main content
I
info971
April 28, 2020
Question

I am constantly getting the code pop and saying share with your expert!! Is there a reason why this is happening or can I turn it off, it's becoming really annoying.

  • April 28, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

    1 reply

    C
    ChristieAnn 11
    April 28, 2020

    Hi there, info971.

     

    The pop-up code that shows share with your expert is an advertisement in QuickBooks. As it is set as a default advertisement for the accountants.

     

    I can see how turning off this ad would be helpful for both you and your organization to create a transaction with no hassle. For now, we're unable to eliminate this option. However, I suggest clicking the X option in the Ads to temporarily lift this.

     

    I also recommend checking our QBO Blog to learn more about our product updates and features to be implemented.

     

    Please let me know if you have other questions related to QuickBooks. I'm always here to help.

      I
      info971Author
      May 3, 2020

      Thank You ChristieAnn for the info, at least I know I am not going mad but I do fail to see the purpose of the popup where it is just showing a number with the message share this with your accountant! I dont see this as advertisement, I will pay closer attention on the next event and get a screen capture.
      Thanks again.
      Regards
      Roy

      I
      info971Author
      May 4, 2020

      I have just uploaded two screenshots that popped up on my screen within minutes of each other, I cannot see how these are offering or connected to any advertising services.
      Regards
      Roy

      Terms & ConditionsAccessibility statement