I am told I need to complete a bank authorisation form to enable me to reset my account

Hello mjhooperltd,

Welcome to the Community - thank you for your question!

This in relation to the new implementation of Open Banking - your feed is being updated to the new version and so you will need to authorise for your bank to send over information to QuickBooks due to the new regulations on third parties. Please find attached a link to some FAQs about Open Banking for further information here.

Let us know if you have any further questions.

Thanks,

Talia