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July 29, 2019
Question

I can not enlarge help screen. Some parts are missing from screen.

  • July 29, 2019
  • 1 reply
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1 reply

Angelyn_T
July 29, 2019

Let's ensure you'll be able to view your Help screen without any issue, @accountax2000.

 

To check if the problem is browser related, you can try logging in to your account using a private browser or another supported browser and see how it works from there.

 

If it works fine using a private browser or another supported browser, you may need to clear the cache of the regular browser you're using.

 

However, if the problem continues, I recommend zooming in and out the page. In addition, you can also check your screen resolution.

 

In case you have any other QuickBooks concerns in the future, you can always check our help articles: Help articles for QuickBooks Online.

 

Let me know if you have any other questions, I'll always be here to help. Have a great day ahead!