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November 19, 2021
Question

I can’t see all the transactions. Only 16 was downloaded?!

  • November 19, 2021
  • 1 reply
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Only 16 transactions was download from the bank and I can’t see the rest

1 reply

MariaSoledadG
November 19, 2021

Let me guide you on how you'll be able to download your bank transactions, m-elbadry-hekka-.

 

Oftentimes, QuickBooks downloads new transactions automatically after you connect your bank and credit card accounts. You'll want to update your bank manually to refresh the connection. To do this, follow the steps below: 

  1. Go to the Banking menu or Transactions menu.
  2. Go to the Banking tab.
  3. Select Update.

 

However, if some of your bank transactions are still missing, you can check your bank or credit card's website to see if there are major issues that affect the download. 

  1. Check your account for messages, notifications, or alerts.
  2. Look for any display issues as you navigate the website. These can block QuickBooks from downloading new transactions.
  3. Check your bank’s website for any announcements about new security requirements.

 

After you've performed any notifications and alerts, you can manually update your bank again. 

 

For your reference, you may also want to manually download transactions and upload them in QuickBooks. I've added this article for detailed steps: Manually Upload Transactions Into QuickBooks Online

 

Let me know if you have questions about your downloaded bank transactions. I'll always be right here to help.