I can view my banking on my laptop but I can't on my phone or tablet app - why is this??

Hello, Thanks for your question

We just have a few questions to determine  a bit more about this

1.Are you using an iios or andriod connection?

2.When you say you can not view is there a blank page when you select banking or does it not allow you to select it?

3. Are you using the QuickBooks Self Employed or QuickBooks Online?

Thanks

Emma