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January 13, 2023
Question

I do not get the text code to verify my phone number.

  • January 13, 2023
  • 1 reply
  • 0 views

Within my Intuit account, I need to verify my phone number to perform several tasks (including 2-step authentication).

My phone number is correct, my phone provider allows SMS and code messages. With other services it works out perfectly fine every time since years. Only with getting text code for Quickbooks it does not work out at all.

Thank you!

1 reply

January 13, 2023

Hi Linger, thanks for joining the QB Community - can we check which mobile network provider you're with, and whether you're requesting the code via the app or web (or both)?

LingerAuthor
January 13, 2023

My provider is Magenta, part of T-Mobile.

I solely and only work via web (not App).

Thank you!

January 13, 2023

Hello Linger, Thanks very much, can we ask if you select to have the code emailed to you do you receive it?