I don't receive my invoice in my email

We can check your spam and junk folders to ensure you don't miss any updates or invoice emails, Chris.

To start, please ensure your sender that they entered your correct email address on their end. If the everything entered correctly, please try to clear your email address and re-enter again:

Here's how:

1. Log in to your QuickBooks account.
2. Go to Settings and select Account and Settings.
   
3. Go to the Company section, then select Edit ✎ in Contact info.
   
4. Clear the Company email field and enter the desired address as is, even if it appears correct. (Note: Be sure not to use any extra characters or spaces before, within, or after the address you enter).
5. Select Save, then Done.
6. Try to send yourself a test transaction.
7. If you still don't receive the email, try using a different email address with a different domain.

For more detailed information on the steps provided above, please check out this article: 3 solutions for when customers aren't receiving your emails.

I'll share this resource that shows you how to document payments received from invoices, step by step: Record invoice payments in QuickBooks.

Please visit our community forum if you have additional questions about emailing invoices in QuickBooks. We're always available to help.