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winesoftheweald-
Nov 17, 2020 11:17 AM UTC
Solved

I get this error message when trying to link my bank account “AuthenticationFailed INPUT”

Original commenter did not share additional details
EstherY
EstherYAnswer
Nov 17, 2020 12:14 PM UTC

Can we ask is it an apple device you are using. 

 

If so can you try one of the steps and one of them should resolve your issue? 

 

partnerauth.platform.intuit.com’s

Steps to try make it work

• Complete an NVRAM reset (contact Apple support or search for the process)

• Reset the router

• Use a different network

• Use a non Apple computer

 

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3 replies

Ashleigh1
Nov 17, 2020 11:21 AM UTC

Hello Winesofttheweald, 

 

Welcome to the Community page, 

 

What is the bank you are with that you are trying to connect to?

 

Are you doing this on the app or the web browser? 

winesoftheweald-Author
Nov 17, 2020 11:29 AM UTC

On the app and natwest

EstherY
EstherYAnswer
Nov 17, 2020 12:14 PM UTC

Can we ask is it an apple device you are using. 

 

If so can you try one of the steps and one of them should resolve your issue? 

 

partnerauth.platform.intuit.com’s

Steps to try make it work

• Complete an NVRAM reset (contact Apple support or search for the process)

• Reset the router

• Use a different network

• Use a non Apple computer

 

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