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September 5, 2022
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I have a customer who is trying to pay by credit card and the payment send to go through from their side but then is cancelled and I do not receive payment. Any thoughts?

  • September 5, 2022
  • 1 reply
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Best answer by Ashleigh1

 Hello Quee0518, 

 

Welcome to the Community page, 

 

We don’t handle payment processing ourselves at QuickBooks, you would need to speak to the bank and whoever you are paying through, like PayPal for example. 

1 reply

Ashleigh1Answer
September 5, 2022

 Hello Quee0518, 

 

Welcome to the Community page, 

 

We don’t handle payment processing ourselves at QuickBooks, you would need to speak to the bank and whoever you are paying through, like PayPal for example.