I have a vendor I issued payment to, due to Covid the seminar was cancelled and I was issued a refund. How to I place the refund on the account and zero out the balance? I was billed and paid via a check. so when I post the refund I am showing a cred

Hi jenn22, 

Thanks for joining us here on the Community 👋

If the cheque was processed and money refunded through your bank, can follow the steps below to record the refund from your supplier:

1. Create a supplier credit (+ icon -> supplier credit​)
2. Choose the correct date and supplier, put in the amount, choose VAT
3. Then click on the + icon again, and choose Bank Deposit, to show that the money went into your bank account
4. Choose the correct bank account on the top left corner, choose the date when the money actually hit your account
5. For Received from choose the correct supplier, for the account choose Creditors, put the amount in, choose no VAT
6. On the Supplier's page create cheque
7. Tick the deposit against the supplier credit (this shows QuickBooks, that the supplier credit has been used, and money was received from the supplier), untick the bill and save and close

Please get back to us below if you have any Q's!