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April 19, 2021
Question

I have multiple companies on my QBOnline account. I can invite accountants to 2 of them, 3rd keeps wanting to verify me then put me back to the company selection page?

  • April 19, 2021
  • 1 reply
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1 reply

April 19, 2021

Hi there, @karenssc.

 

If you're using QuickBooks Simple Start, Essentials, and Plus, you can invite up to two accountants.

 

To isolate the issue of why you're unable to add a third accountant, let's check your subscription details under Account and settings.

  1. Go to the Gear icon at the top. 
  2. Select Account and settings.
  3. In the left menu, click Billing & Subscription.

If you'd want to increase your user limit and invite more people to use QuickBooks, you can upgrade your plan. See our QuickBooks plans' features and pricing for more plan details. 

 

To learn more about adding users in QuickBooks Online (QBO), check out the below articles:

It's my priority that you're able to invite your accountant in QuickBooks so that you'll be able to get back to running your business. Keep me posted on how things go on your end. Have a great day.