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darren-smartprop
September 4, 2023
Solved

I keep getting 'account not accepted' when filing income. Not sure why

  • September 4, 2023
  • 2 replies
  • 0 views
Original commenter did not share additional details
Best answer by darren-smartprop

Just the app. Fine on PC. Thanks!

2 replies

JoesemM
JoesemM
September 4, 2023

Hello there, @darren.stehle 

 

I'd love to help you achieve your goal, but would you mind sharing more details about it? Like adding a screenshot of your concern? It can help us get on the same page and provide accurate resolution.

 

I'll wait for your reply, or if you have any other questions, please let us know. We're always here to help. Have a great day.

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darren-smartpropAuthor
September 4, 2023

Thanks for the quick response.

 

Screenshot attached

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Ashleigh1
September 4, 2023

Hello Darren-smartprop, thanks for sending the screenshot does the same thing happen when you log into your account on the web browser version on a laptop or pc? 

 

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darren-smartpropAuthorAnswer
September 4, 2023

Just the app. Fine on PC. Thanks!

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