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I keep getting 'account not accepted' when filing income. Not sure why

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QuickBooks Online

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darren-smartpropAnswer

Just the app. Fine on PC. Thanks!

JoesemM

Hello there, @darren.stehle

I'd love to help you achieve your goal, but would you mind sharing more details about it? Like adding a screenshot of your concern? It can help us get on the same page and provide accurate resolution.

I'll wait for your reply, or if you have any other questions, please let us know. We're always here to help. Have a great day.

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darren-smartpropAuthor

Thanks for the quick response.

Screenshot attached

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Ashleigh1

Hello Darren-smartprop, thanks for sending the screenshot does the same thing happen when you log into your account on the web browser version on a laptop or pc?

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darren-smartpropAuthorAnswer

Just the app. Fine on PC. Thanks!

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