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November 19, 2022
Question

I m getting a following error’ an existing qb account is already linked to a bank account’ even though it is not showing. Could you please advise?

  • November 19, 2022
  • 1 reply
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1 reply

November 19, 2022

Hi, co-moisescu.

 

This error refers to the bank account used to connect to your online bank. We can only have one connection to a bank account in QuickBooks, so we will need to select a new or different account. 

 

We can connect multiple bank accounts. However, doing it simultaneously isn't possible. If the old bank account is connected online, we need to disconnect it to link it to the new one.

 

Also, each bank has a different way of transmitting its transactions. Hence, when connecting bank accounts to online banking, it's best to know how your bank sends the downloaded transactions beforehand.

 

So, if your connected bank downloads transactions to one account, you'll need to connect only the parent account. However, if the transactions download to the individual accounts, connect only the subaccounts.

 

We can also take a look at the articles below. This will provide you tips on how to manage multiple accounts in QuickBooks Online as well as a link to reconcile your account:

 

 

In case we have other follow-up questions connecting your bank account, we can always tag me in your reply. I'll be here to back you up. Have a great weekend ahead! 

November 20, 2022

@TirzahC  thanks for your response. I must say I am new to Quickbooks and I m still trying to learn it. 

I am yet to comprehend what am I suppose to do right now. I would appreciate if you can guide me step by step on how to connect the bank account to the qb account. I ve got a virgin credit card that I would like to add. or if you can guide me on how to disconnect the bank account. 

 

Kind Regards,

Constantin 

 

November 20, 2022

I must add that initially I have created a self employed quickbooks account where I have added the virgin credit card. Then proceeded to delete it before opening up this new qb online account. I am having problems in identifying the link where I can disconnect the credit card and then add it again in my new qb account.