I'm getting the messageSomething unexpected happened and we can’t connect to Starling Bank. Is anyone else getting this?

Currently, there is an ongoing investigation about the not being able to connect Starlin Bank to QuickBooks Online, @LlowN. Rest assured that our Engineering Team is dedicated to working for them to implement a solution that will fix this issue.

Please know that this is a top priority for us. It will continue to be so until resolved.

I encourage you to contact our Phone support team. They can add you to our notification list, and you'll receive an email notification once an update is available.

Here’s how:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Select the Assistant tab to get started and get quick, personalized answers. Select a suggested option or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.

You can then choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

Furthermore, I recommend categorizing your transactions in QBO to ensure your books are accurate.

Feel free to click the Reply button below if you have questions about connecting your Starling bank to QuickBooks Online. I'm always here to help. Have a great day.