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September 4, 2024
Question

I recieved a refund from a supplier. How do I record this in Bank Transactions.Advice says to make a Supplier credit. Says I need to Upgrade subscription! outrageous

  • September 4, 2024
  • 1 reply
  • 0 views
I can not believe that dealing with a refund requires a much more expensive package.  This function should be open to all

1 reply

September 4, 2024

Hi paulwcurtis Thanks for reaching out to us here on the Community. We note that you're using a Simplestart product, to account for a supplier refund you would create a deposit and in the account column of the 'add funds to this deposit' section you would enter the expense account, that you used in the Expense that you created in relation to the item that was purchased, in the account field and also ensure the other relevant fields have information entered.