I still can’t receive payments, I get error message. Ive cleared caches, used supported browsers, with/without WiFi, different devices etc and still no luck

I’m here to make sure you’ll be able to receive payments as soon as possible, @nconnors-live-co.

You’ve mentioned an error message. Can you share it with me? This way, I can check here on my end if there’s a similar issue reported.

For now, I recommend contacting our Technical Support to help you further since you’ve done some troubleshooting steps already. Our representative can take a look at your account. Also, can provide additional fixes once the root cause is determined.

Here’s how:

1. Select the Help menu.
2. Click/Type in “Talk to a human.”
3. You can enter “Unable to receive payments” in the field.
4. Select I still need a human, then Get help from a human.
5. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

You can visit this reference to learn more about receiving customer payments for online invoices and in-person: Take and process payments in QuickBooks Online.

In addition, here are some related articles that can help you process and organize payments in QuickBooks: Manage payments.

If you have other payments questions or concerns, please don’t hesitate to let me know. I’ll be here anytime.