I’ve been trying to run my payroll and when I try and file my report to HMRC I keep getting an error message saying there was a problem with filling try again later,

Welcome aboard to the Community, Adamhornbypainte.

We have similar reports from users like you that are unable to file the report. This is a known issue, and our Product Team is aware of it and is currently looking for a permanent solution.

To keep you in the loop for the progress of the investigation, I suggest you get in touch with our QBO Care Team. One of our specialists will add your company to the notification list of affected users. 

You’ll receive an email when there’s an update of the resolution status. Here’s how to contact them:

1. Go to the Help icon at the top to select the Contact Us link.
2. This will open another window where you can enter the issue/topic.
3. Once done, click on the Let’s talk button to view the support information.
4. Choose how you want to contact our QBO Care Team: Start a chat or Call us.
5. Provide this ticket number to expedite the process: INV-41168.

To help automatically submit your FPS as soon as you create payroll, check out the Turn on RTI reporting to HMRC in QuickBooks Online Standard Payroll guide. It outlines the instructions on how to set up your account to use the feature as well as steps to submit the payment.

Thanks for your patience while we’re working through this. Reach out to me anytime if you have any other concerns. I’ll be right here to assist further. Have a good one.