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A
a_scotney93-hotm
October 15, 2020
Question

I’ve got my PayPal account linked to my QuickBooks and have never had any issues. When I check the transactions it says I need to fix it but there’s no issue on PayPal

  • October 15, 2020
  • 1 reply
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1 reply

A
Ashleigh1
October 15, 2020

Hello A_scotney93-hotm, 

 

Welcome to the Community page, 

 

Could you send us a screenshot of this page where you are seeing this message please, so we can look into this further for you? 

 

Thanks 

A
a_scotney93-hotmAuthor
October 15, 2020

Hi, 

 

thanks I’ve attached the screen shot. I’ve gone into PayPal a number of times and nothing has changed. There are no notifications or messages and no changes. I’ve tried to connect it several times but it just brings me back to this page and doesn’t tell me what the issue is. 

A
Ashleigh1
October 15, 2020

Thanks for coming back to us and sending us the screenshot. 

 

so error 108 means there's a message on your bank's website that requires you to take action. Some examples are: new terms of service, a special offer, an announcement regarding maintenance or other site changes

 

To resolve the error:

  1. Sign in to your bank's website and work through any messages that require a response from you.
  2. Once all messages are processed, attempt a bank update in QuickBooks. In QuickBooks, go to Banking, then Reconnect.

Note: You might not see messages at your bank's website if you turned on pop-up blockers. You can suppress blockers temporarily by holding down CTRL while the page is loading.

 

Can you just double-check this and let us know how you get on thanks. 

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