I've just generated a pay run for the period 03/05/24 - 09/05/24 (same date range as Nest). PensionSync has uploaded the pension figures into 17/05/24 - 23/05/24. Why?

Hello there, mevagissey_socia.

I've got some information about pay period dates. Pay period date errors are a common issue in payroll-to-pension administration. PensionSync checks pay period dates and amends them if they are slightly different from what the pension provider expects. However, if the pay period dates are a whole pay period different from what the pension provider expects, it can result in errors. This is commonly due to The Pensions Regulator's definition of the relevant period for pension contributions. 

To fix this issue, the simplest way to ensure correct contributions going forward is to move the pay reference period (PRP) the pension provider is expecting by 1 period to match the correct payroll dates. Note that there is no need to do this for NEST. If you have paid all historic contributions, the pension provider and The Pensions Regulator are unlikely to ask you to correct past details.

Moreover, I'm adding this article as your reference in submitting contributions automatically: Automated Nest submission in QuickBooks Online Standard Payroll.

As you run your pay period, please know that I'm always here to provide further assistance if you have other questions about this matter. I'll be here to help.