Solved
I want to print an invoice I go to the print/preview page & then press print. instead of printing the invoice is in a new tab and I have to click the print icon & print
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I can print as usual from any other programme on my computer. its only Quickbooks that has a problem.
Thanks for your prompt reply, @neil35. A private window is an alternative browser that doesn't store cache and cookies.
As an insight, QuickBooks Online uses cache to make the loading experience faster. However, it may cause some unusual behavior when it's full.
To use a private window, open a regular browser. Then, press these following shortcut keys and log in to your QBO account:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
Once signed in, print your invoice again as you normally do. If it works, let's do some troubleshooting on your default browser by start clearing its cache and cookies. This will restore the system and eliminate older data that causes performance issues.
However, if the issue persists, I'd recommend using other supported browsers.
For future reference, you can run and print reports in QuickBooks Online to monitor your income and expenses accordingly.
I'd be delighted to help some more if you have any other concerns or follow-up questions. Take care!
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