Im having errors when trying to open PDF’s on iPhone. They are fine on laptops/macOS. Any ideas / known issue?

Thanks for reaching out to us here, @brian-salmon-ali.

I have some information about opening PDFs. Your iPhone is designed to open PDF files automatically. While we don't have a reposted case about errors when opening PDF, you'll want to make sure your iOS device is up to date. Just go to your settings to run and install the software update.

After updating, restart your iPhone. Then, download properly the PDF file and open it again.

However, if you run into this type of error message "Please wait…If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.”, your iOS doesn't support iOS Adobe Reader. This means you can't open this file on your iPhone. You need to open it on your computer.

Feel free to visit Apple Support for details about PDF troubleshooting.

In case you need help with other tasks in QBO, click this link to go to our general topics with articles. Just look for responses that fit your concern.

Please know that you're always welcome to comment anytime if you have follow-up questions about PDF or with the program. I'll be around for you. Take care and have a great weekend.