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October 26, 2019
Question

Im trying to change my account Default tax rate selection to No Vat but gett this error quickbooks An application error has occurred while processing your request : -90

  • October 26, 2019
  • 1 reply
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1 reply

October 26, 2019

Hi there, ashley25. 

 

I would recommend trying the troubleshooting steps to resolve issues with the QuickBooks Online Windows App. 

 

To reset the app:

  1. Click on the Help menu and select Reset the app.
  2. Click the Reset app.

You can also find more of them in this article: QuickBooks App for Windows and Mac: General support

 

In case the transaction is already included in your sales tax return, that is also the reason why you're getting this error message. This means I recommend reaching out to our support team. They have the tools to help you get past this error:

  1. Click on the Help icon.
  2. Select Contact us.
  3. Enter a topic and click on Let's talk.
  4. Click on Start a chat

Let us know if you have other questions.