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October 19, 2020
Question

In error several CIS employees have been calaculateed with VAT.. How do I unfile a CIS return as I am unable to correct these errors.

  • October 19, 2020
  • 1 reply
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1 reply

RenjolynC
October 19, 2020

I'll point you to the right direction, phil40.

 

To un-file or make adjustments for the CIS return, I recommend reaching out to our Customer Care Team. They can pull up your account and help you with the request.

 

Here are the steps:

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

  1. Go to the Help menu, and select Talk to a human.
  2. Choose Talk to a human again. 
  3. Proceed with I still need a human.
  4. Click the Contact us link.
  5. Select either Start messaging or Get a call.

 

If you have any follow-up questions other concerns for QuickBooks Online, please leave a reply below and I'll get back to you. Thanks.