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S
Sollars Marine
May 20, 2019
Solved

Insurance showing as a disallowable expense.

  • May 20, 2019
  • 1 reply
  • 0 views

Hi,

QBSE

Uploaded Professional Indemnity insurance receipt and catagorised as business.

On Tax summary it is showing as disallowable expense.

It is clearly not, how do I change?

Thanks.

Barney.

PS I also have outstanding issues with all my email being rejected by your servers and therefore not being able to email in receipts. case [removed]

Best answer by IamjuViel

Thank you all for your input and I now fully understand the situation.

 

Unfortunately, due to some unresolved further issues I will be cancelling my subscription to quickbooks (QBSE) tomorrow at 1200 BST unless I receive some sensible support and solutions.

 

Thanks to the community.

 

Barney


Hello there, @Sollars Marine.

 

The information entered on your Tax Profile determines whether or not an expense is allowable. Let’s ensure it’s set to less than 25 hours so your transactions will be categorized properly. 

 

If you entered more than 25 hours, the system will set your Rent/Utilities/Insurance expenses as disallowable.

 

On the other hand, it seems you're unable to receive forwarded or emailed receipts. Here are the possible reasons you’re unable to receive receipts.

  • Receipt Forwarding set up is not yet verified.
  • Receipts are forwarded using a different email address.

To fix this, let’s make sure you’re able to set up the receipt forwarding feature using the same email address associated with your QuickBooks account. Also, ensure the email address is fully verified.

 

If the issue persists, I’d recommend contacting our Customer Care Team. An agent will be able to further assist you in resetting the receipt forwarding feature.

 

Here’s how:

  1. Open this link: https://help.quickbooks.intuit.com/en_GB/contact?.
  2. Choose QuickBooks Self-Employed.
  3. Fill in the fields, then click Ask Your Question.

For additional insights, I’m adding these articles I recommend on this:

Let me know if you have other questions about managing your QuickBooks Online subscription. I’m here to help.

1 reply

P
payment after leaving
May 20, 2019


Hi Barney

 

What category has the expense posted to in the Tax Summary and which box would you like the transaction to be posted to?

S
Sollars MarineAuthor
May 20, 2019

Hi John,

 

It has posted to other expenses, which in the absence of a specific insurance category under the rent rates, power and insurance heading I would have thought was correct. But I may be wrong.....

 

Barney.

S
Sollars MarineAuthor
May 20, 2019

Actually John, I have answered incorrectly.

 

It is catagorised as other expoenses in the report but the transaction is marked as rent/utilities/insurance.

 

Brgds, Barney.

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