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Mark Armistead
September 14, 2022
Question

Intuit, I have an easy fix for all our, and your problems.

  • September 14, 2022
  • 1 reply
  • 0 views

Stop forcing companies to use QBO, it’s not ready.

It will be easier, cheaper and simpler to continue with the Desktop version. 

 

currently you’ve suspended all data transfers from Desktop, and now you’ve extended the cutoff for Desktop. This I seriously messing all your long term, decades old customers by doing this. Do you realise how much time and money this is costing businesses? You obviously don’t or you’d have fixed the issues already.

1 reply

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LollyNino_C
September 14, 2022

I hear your sentiments, @Mark Armistead.

 

I also understand that things have been challenging for you and that it's not the sort of experience we want you to have. Let me turn your disappointment into hope by routing you to a suitable person to assist you in your concern. 

 

Our QuickBooks Support team has the tools to review your account and conduct screen sharing again to help further explore the causality of the issue.

 

Here’s how to get in touch with them:

 

  1. Go to the (?) Help icon in your QuickBooks Online (QBO) account.
  2. Select the Search tab, and click Contact Us.
  3. Enter a brief discussion of your concern and click Continue.
  4. Select either Chat with us (if you preferred messaging) or Give us a call.

 

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

 

You can always hit the Reply button if you have further questions in mind regarding QuickBooks. I’ll make sure to get back to you as soon as I can. Stay safe!

M
Mark ArmisteadAuthor
September 14, 2022

Been down the route months ago. We can all rant and complain as much as we like. NOTHING is being sorted out. I have a long list of small fixes which has been ignored. Complaints about missing features have been going on for YEARS!

What difference would a phone call make, nothing, except waste my time.

 

SORT YOUR MESS OUT.

A
Ashleigh1
September 14, 2022

Hello Mark, we fully appreciate what you are saying, we take everything on board and our engineers are working on fixing all issues that customers are experiencing. Also the developers are developing new features and do look at that customers suggest and it goes on what is the biggest demand for a feature is. 

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