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S
Stoddart Music
August 1, 2019
Question

Invoice problems

  • August 1, 2019
  • 1 reply
  • 0 views
I'm suddenly having issues with invoices, one person I'm sending to can't retrieve them? I've sent to them many times before.

1 reply

G
GeorgiaC
August 1, 2019

Hey Stoddart Music,

 

 

Do they receive the invoice but are unable to view this or do they not recieve any email?

 

Is there email address a domain or a personalised address?

 

 

Thanks

S
Stoddart MusicAuthor
August 1, 2019
They receive the email but can't retrieve the invoice. Attached is the error they receive I am sending to a personal email address, and have sent to this same person many times over the last year. This problem has just started Thanks!
P
payment after leaving
August 1, 2019

Hi Stoddart Music

 

We would be grateful if you can create a dummy invoice and send it to yourself and inform is you are able to view the invoice.

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